6:45AM
First light
The first hour of the day, unhurried. Gentle, private, never on a stopwatch.
- Bathing assistance
- Dressing assistance
- Hair care
- Oral hygiene
- Skin and nail care
- Toileting support
- Continence care
For the parts of the daythat got hard.
From the morning shower to a hand at 2 a.m. One day with Wellby, hour by hour.
Free consultation, by phone or in your home. Skip the tour, see the full list
4-hour visitsNo weekly minimum
A morning plan
- Shower, with privacy
- Breakfast and coffee
- Walk to the mailbox
Most families start with three or four things.
One day, hour by hour
Care is built from small, concrete things. Here is where each one usually lands in a day.
Every one of these is available at any hour. This is one way a day can go.
9:00AM
The house, handled
The errands and upkeep that quietly eat a family's week.
- Medication reminders
- Light housekeeping
- Grocery shopping
- Errand assistance
- Transportation
- Fall prevention
The morning run sheet
- 9:15 · Pharmacy pickup
- 10:00 · Kitchen, laundry
- 11:30 · Start lunch
12:30PM
Lunch, and company
Cooking they'll actually eat, and someone to eat it with.
- Meal preparation
- Feeding assistance
- Social companionship
- Recreational activities
- Walking support
- Exercise support
Today's note12:41 PM
Soup from scratch. We ate on the patio and watched the quail argue in the yard.
Sent to the family after every visit
3:00PM
Out and about
Fresh air, a steady arm, and getting there and back.
- Outdoor walks and outings
- Transfer assistance
- Positioning and turning
This afternoon
- 3:15 · Ride to the eye doctor
- 4:30 · Home, and the mail on the way in
Any hour
Care that runs day and night
Overnights, recovery weeks, memory support. When care can't wait for morning, we staff those hours too.
- Overnight careAn awake caregiver through the night: help to the bathroom and back, and a note in the morning.
- Live-in careFull-time support at home for continuous needs, built as a schedule you approve.
- Post-surgery recoveryThe first weeks home: mobility help, watchful eyes, and a note to you after every visit. Wound care stays with the nurse.
- Memory and cognitive supportFamiliar routines, gentle redirection, and a caregiver who learns her patterns. Changes get written down.
- Chronic condition supportDaily help alongside diabetes, heart disease, or COPD. We follow the plan your doctors set.
- Palliative comfort careWhen the goal is comfort, we keep the days calm and the family informed. Medical decisions stay with hospice and your doctors.
- Respite careA trained caregiver takes the shift so you can rest. Same routines, same notes to you.
Overnight note6:58 AM
Up once at 2:10, to the bathroom and back asleep by 2:25. Quiet night. Coffee is on.
How the night went, by breakfast
Illustrative: this is how overnight notes read.
An awake caregiver, evening to morning.
Wellby is non-medical care. We notice, we help, and we call the nurse when it's a nurse's job.
See how overnight pricing worksEverything, A to Z
The complete list, by category. The day above is one way it can go; this is all of it.
Personal care
The essentials of the day, done with privacy and patience
Bathing assistance
Help with the shower or a sponge bath, with privacy and no rush. How it went goes in the visit record.
Hair care
Shampooing, brushing, and a comb-through the way she likes it.
Oral hygiene
Brushing, flossing, and denture care, morning or evening.
Skin and nail care
Moisturizing, gentle nail trimming, and a daily look at skin. If something changes, we note it and tell you.
Dressing assistance
Buttons, zippers, and getting dressed for the day without a struggle.
Toileting support
Help to the bathroom and back, handled matter-of-factly.
Continence care
Products changed, skin protected, dignity kept. It goes in the record, not in conversation.
Feeding assistance
Help with eating and drinking at whatever pace the meal takes.
Mobility and safety
Steady hands between bed, chair, and door
Transfer assistance
Safe moves between bed, chair, and wheelchair, every time.
Walking support
An arm to hold at home or outside, with the walker or cane along.
Fall prevention
We watch for loose rugs, bad lighting, and unsteady moments, and we fix or flag what we find.
Positioning and turning
Regular repositioning for limited mobility, on a schedule we keep to.
Home and daily living
The household, kept running
Meal preparation
Meals she'll actually eat, cooked to her preferences and any dietary limits.
Light housekeeping
Dishes, laundry, and the rooms she lives in, kept the way she keeps them.
Medication reminders
We remind, watch it's taken, and note it in the visit record. We don't administer.
Grocery shopping
The list, bought and put away.
Errand assistance
Pharmacy pickups, the post office, the dry cleaning.
Transportation
Rides to appointments, church, or a friend's house, door to door.
Companionship and wellbeing
Company, and the routines that hold a week together
Social companionship
Conversation, cards, and someone who remembers how she takes her coffee.
Recreational activities
Games, crafts, music, or the crossword: whatever the afternoon calls for.
Exercise support
The prescribed stretches, kept to. We encourage, steady, and never push.
Outdoor walks and outings
Fresh air on a familiar route, at her pace.
Specialized care
Support for the harder seasons
Post-surgery recovery
The first weeks home: mobility help, watchful eyes, and a note to you after every visit. Wound care stays with the nurse.
Memory and cognitive support
Familiar routines, gentle redirection, and a caregiver who learns her patterns. Changes get written down.
Chronic condition support
Daily help alongside diabetes, heart disease, or COPD. We follow the plan your doctors set.
Palliative comfort care
When the goal is comfort, we keep the days calm and the family informed. Medical decisions stay with hospice and your doctors.
Flexible scheduling
Hours that fit the week you actually have
Respite care
A trained caregiver takes the shift so you can rest. Same routines, same notes to you.
Overnight care
An awake caregiver through the night: help to the bathroom and back, and a note in the morning.
Live-in care
Full-time support at home for continuous needs, built as a schedule you approve.
How care starts
Three steps. For most families, about three days from first call to first visit.
Tell us what's going on
A 20-minute call about what changed and what would help. Free, and not a sales script.
Meet your caregiver
Matched to your schedule, language, and personality. Wrong fit? We rematch.
Meet and greet
- Intro visit, with you there
- Before any care starts
If the fit isn't right, we rematch.
Care begins at home
A caregiver who knows the plan, and a note to the family after every visit.
First visit
Checked in8:01 AM
The first note arrives the same day
What it costs, in writing
Every hour is billed at the level of care it needs, and you'll see the math before anything starts.
Companion care
from$40/hr
Company, meals, errands, and the safety net of someone checking in.
Personal care
from$45/hr
Hands-on help with bathing, dressing, and getting around.
Specialized care
from$50/hr
Trained support for dementia, recovery, and complex needs.
Visits are 4 hours minimum. No one will follow up unless you ask.
Frequently asked questions
Answers to the questions families ask most, so you can feel confident from the start.
Getting started
Yes and there's no cost or obligation. Tell us about your parent and what they need. Our team reviews everything ahead of time so your first conversation is personal and gets right to what matters. From there, we'll help you find the right level of support.
No. Wellby provides non-medical home care, so no prescription or pre-authorization is required. Reach out whenever you're ready. We'll take it from there.
It starts with a conversation about who your parent is, how they spend their days, and what matters most to them. From there, we build a plan specific to them. As things change, the plan changes with them. We review it regularly and adjust whenever your family's needs evolve.
We move as quickly as possible. Many families begin receiving care within a few days of their consultation. Every situation is different and we'll be transparent about what to expect from the start.
We provide non-medical home care. That includes personal care, companionship, meal preparation, medication reminders, light housekeeping, mobility support, transportation, and more. Whether your parent needs help with a few daily tasks or around-the-clock support, we tailor care to fit their life. Not the other way around.
During your consultation, we walk you through what your parent's care will look like day to day, how billing works, and how to reach us. You'll feel confident and prepared before anything begins.
Our caregivers
Yes. Every caregiver is a W-2 Wellby employee, not an independent contractor. That means we carry workers' compensation and liability insurance and we handle all employment obligations. You're never exposed to the risks that come with hiring privately or through contractor-based agencies.
Every caregiver goes through a comprehensive screening process that includes in-depth interviews, criminal background checks, reference verification, skill assessments, drug screening, and verification of required certifications. Every step matters. Only candidates who clear every step are eligible to provide care.
Yes. Our caregivers hold current First Aid and CPR certifications. If something happens, they're trained to act quickly and keep your parent safe until help arrives.
We stay involved after care begins. That means regular supervisory visits, reviewing care notes, and evaluating caregiver performance on an ongoing basis. If something isn't working, we hear about it quickly and address it. Your family gets regular updates so you always know how your parent is doing.
Every caregiver goes through structured onboarding that covers everything from Wellby's care standards to safety protocols and how to document visits. They receive ongoing training after that with regular oversight to make sure standards stay consistent.
Scheduling and flexibility
We offer flexible scheduling whether you need a single visit, overnight care, or full-time live-in support. We'll walk you through options and any scheduling details during your consultation.
Anytime. Your parent's needs may evolve and their care should too. A simple call is all it takes to adjust the plan.
No long-term contracts. You can pause or stop services at any time with 24 hours' notice. If you're on a recurring billing schedule, let us know at least 24 hours before your next billing date so we can stop future charges.
Yes. We offer after-hours and weekend support so you're never left without a way to reach us. For urgent care concerns, call our support line and a team member will respond promptly.
Call or email us and a care supervisor will follow up directly. Every concern is reviewed personally. Depending on the situation we may adjust the care plan or arrange additional training. If needed, we'll match your parent with a new caregiver.
Billing and payment
What you pay depends on the care plan we build together and the level of support your parent needs. After your consultation, we provide a personalized quote so you know exactly what to expect. No hidden fees, no surprises.
Payments are made by credit card, debit card, or digital wallet through Stripe. Your card numbers and bank details are never stored by Wellby.
Never. All payments are handled through your invoice. You'll never need to exchange money with your caregiver. It keeps things simple and professional for everyone.
Wellby is private-pay only. We do not accept insurance, Medicare, or Medicaid at this time. The benefit of this model is that your care is never delayed by claim approvals or limited by coverage rules. You get exactly the support your family needs on your timeline.
Privacy
Wellby does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. We share information only when necessary to provide your care, such as with your assigned caregiver or as required by law. Full details are available in our Privacy Policy.
Not sure what kind of help this week needs?
Call and describe your week out loud. A care coordinator will be honest about what would help, including when it isn't us.